Please print, read and fill in our exchange/return form, then ship it back to us with your order and we will take care of the rest.
Sale & discounted items are only eligible for store credit or exchanges.
Christmas gifts can be exchanged until January 10th.
Please allow at least 5 working days from ordering before contacting us if you are in the UK. International customers please allow a minimum of 30 days before letting us know.
Economy International (Untracked) from £3: 10 - 40 Working days
DHL Express Worldwide from £12: 2 - 3 Working days
We can not take any responsibility for items lost in transit.
We advise customers to select the DHL Express Worldwide option.
Delivery time can vary based on clearance from customs and the above estimates are a guideline from when your items are dispatched.
Customers are responsible for all import duties on international orders.